Fix “There Was a Problem Resetting Your PC” in Windows 11 (6 Ways)

Windows · January 2026 · 8 min read

“Reset this PC” is like a digital time machine—but sometimes it loops. Here are 6 practical fixes to get it working again.

Why this error happens

  • Corrupted system files or Windows image
  • Damaged recovery environment (WinRE)
  • Low free disk space or failing storage
  • Third-party antivirus or disk encryption conflicts

Before you start

  • Back up important files to an external drive or cloud storage.
  • Disconnect unnecessary USB devices.
  • Ensure at least 20 GB of free space on the system drive.
Windows 11 reset not working

Solution 1: Run Startup Repair 🛠️

Windows 11 includes Startup Repair for common boot issues.

  1. Force-restart your PC three times to enter Advanced Startup.
  2. Select Advanced options → Troubleshoot → Advanced options.
  3. Click Startup Repair.
Startup Repair

Tip: Startup Repair can automatically fix boot-related problems.

Solution 2: Try Command Prompt ⌨️

Run system checks to repair corrupted files.

  • Open elevated Command Prompt.
  • Run sfc /scannow.
  • If needed, run DISM /Online /Cleanup-Image /RestoreHealth.
Command Prompt admin

Tip: Run Command Prompt as admin for full permissions.

Solution 3: Use a System Restore Point 🔄

  • Press Win + R, type sysdm.cpl, and press Enter.
  • Open the System Protection tab and choose System Restore.
  • Select a restore point and follow the prompts.

Tip: Regular restore points save time when issues pop up.

Solution 4: Restore from System Image Backup 🔄

  • Go to Settings → System → Recovery.
  • Select Advanced startup → Troubleshoot → System Image Recovery.
  • Choose your system image and complete the restore.

Tip: Keep backups updated for best results.

Solution 5: Recover from a Recovery Drive 📂

  • Create a Recovery Drive from Start menu.
  • Boot from the USB drive.
  • Select Use a device and follow the prompts.

Tip: Store the drive safely so it is ready when needed.

Solution 6: Fresh Install Windows 🔄

  • Create Windows 11 install media with the Media Creation Tool.
  • Boot from the USB and follow setup.
  • Backup important data before reinstalling.

If Reset still fails, one of the solutions above should restore functionality. Start with the least invasive methods and work up to a fresh install only if necessary.

Extra fix: Re-enable Windows Recovery Environment (WinRE)

If Reset fails immediately, WinRE might be disabled. Run the following in an elevated Command Prompt:

reagentc /info
reagentc /enable

Reboot and try Reset again.

FAQ

Will “Keep my files” erase apps?

Yes. It preserves personal files but removes installed applications. Back up installers or license keys first.

Is a clean install better than Reset?

A clean install is the most reliable but also the most time-consuming. Try repairs and WinRE fixes first.